Tuesday, 30 January 2007
Customers From Hell?
Some customers are really very unreasonable and behave like devils. Juz that they do not grow horns on their head and do not carry a forked spear when they walk around. But they really have a foul mouth and devilish attitude. Haiz. Dunno why some people have to behave like this. Maybe they are those who somehow escaped from hell during the Seventh Month Hungry Ghost festival.
Furniture now are often packed in boxes now DIY fix yourself. Its actually very simple to fix cuz the holes are already in place and all one need to do is to follow the instructions and screw them in. So, we are not supposed to fix it up for customers. Sometimes, i will help those older senior citizen customers to fix cuz they will be unable to fix it themself. But there is old woman who complain that i'm slow and was grumbling away and want to take the display set. I fixed it slowly cuz i wanted to make it nice nice for customers but they complain and complain. Wth. So i juz let her take the display set instead. I fixed the display set anyhow that time and the quality is actually quite bad. But who cares, she insisted on talking it.
There was also this auntie who insisted that i fix it for her even though her husband was beside her and say that it is very simple and he can do it himself. I was very busy fixing another display set to replace the one that the old ah ma took and could not help her. Luckily my supervisor juz happened to walk by and she said, " We don't provide fixing services for customers, it is very simple to fix yourself. If my staff help you to fix everybody will ask them to fix and they will be unable to do their job." In the end she juz sulked and took the set to fix herself. Another customer from hell indeed.
Always once in a while i will meet customers from hell. Some are those who insist in changing parts that are not really damaged and may open up to 12 boxes juz to take a look. Its juz for a bookcase costing $12.90. Cheap stuff u expect good quality stuff? KP so much. Wan good quality then go get expensive ones. Dun go for cheap stuff.
Anyway, luckily not all customers come from hell. There are those who are really humans. They will not complain so much after i tell them that cheap stuff is like dat one. Its time to go for work again today. Heard from my supervisor that today will have a lot of new promotion stocks coming in. A busy day ahead again. So bye for now, hope that customers from hell are all back in hell and not roaming about.
Cal
found sought peace at 12:05.